Customer Support


We are here to help you should an issue arise.

For the fastest solutions and answers follow these in order.

1. ONLINE SUPPORT MANUAL The Online Technical Support Manual is a guide to the Control Panel and your web site operations. It shows you how to get the most from your control panel and will help you resolve most issues quickly.

2. TROUBLE TICKET SYSTEM If you did not find an answer in the manual send a Trouble Ticket from your Control Panel. Please describe the problem and how it was created step-by-step. Include your domain name in the ticket.

3. EMERGENCY EMAIL If you cannot access your control panel to send a support ticket , send us an email from your personal email account  (not from your domain) to support@CarolinaOrbit.com Please remember to include your domain name in the email and WEB SUPPORT as the subject.